• Monday 10:00am - 6:00pm
  • Tuesday 10:00am - 6:00pm
  • Wednesday 10:00am - 6:00pm
  • Thursday 10:00am - 6:00pm
  • Friday 10:00am - 6:00pm
  • Saturday 10:00am - 6:00pm
  • Sunday 11:00am - 5:00pm

 

We have special hours for the holidays.

Holiday hours

Health and safety measures have been implemented to ensure a safe environment for shoppers. Learn more.

Services

HOW MAY WE HELP YOU?

Visit our Guest Services Centre, located near the Food Court, and we’ll help you make the most of your visit. Our friendly staff are available to answer all of your questions and provide you with a variety of complimentary services. Just call 250.383.0541, Text Us at 250.800.6100 or pop-in and say hello!

 

FAMILY SERVICES

STROLLERS

We have an abundant supply of toddler strollers – for use by children up to 40 inches tall. One double-header toddler stroller is also available for use by children up to 40 inches tall. Your young infant will be very comfortable in one of our two carseat-accomodating strollers strollers.
 
Strollers are a complimentary service provided by Mayfair and are available at Guest Services. Please note we do require photo identification.

FAMILY WASHROOM

Conveniently located in the Food Court, this barrier-free washroom facility for parents and children offers a private breast-feeding area and a change table. Change tables are also located in both the men's and women's washrooms.

HIGH CHAIRS

Pick up your high chair for infants in our Food Court.

EMERGENCY SUPPLIES

Forget to bring a diaper? Need a wet wipe? When you have young children with you, visit Guest Services, we can help make it easier.

FIND/HELP DEPOT

Any lost children will be supervised until the parents have been located. Parents who have lost their child in the shopping centre may come to Guest Services for assistance.

 

Parking

Mayfair has over 2,040 parking stalls for your shopping convenience. Main level parking is available off Blanshard St. or Finlayson St. Rooftop Parking is accessible from Tolmie St., Finlayson St., and Douglas St. Our Underground Parking is accessible from Finlayson St. and Douglas St.

Pick-up and Drop-off is located in the lay-by along Douglas St.

Barrier-free

Barrier-free parking is located at every major entrance on all parking levels.

Electric Vehicle Charging Station

The ChargePoint Electric Vehicle charging station is located in the lay-by area off of Douglas St.

More Services

Visit or contact Guest Services for information on:

  • Store events & merchandise
  • Tourism
  • Mayfair employment opportunities

Portable phone chargers available at Guest Services

Free rentals of wheelchairs are available while shopping at Mayfair Shopping Centre.

Coat & parcel check avaialble at Guest Services.

Lost or found something during your visit? Be sure to contact our Guest Services kiosk.

  • Courtesy iPads
  • Gift wrapping
  • Local magazines
  • Transportation assistance
  • First aid