• Saturday 07-24 10:00am - 6:00pm
  • Sunday 07-25 11:00am - 5:00pm
  • Monday 07-26 10:00am - 6:00pm
  • Tuesday 07-27 10:00am - 6:00pm
  • Wednesday 07-28 10:00am - 6:00pm
  • Thursday 07-29 10:00am - 6:00pm
  • Friday 07-30 10:00am - 6:00pm


Some stores may have hours that differ from the mall hours displayed above.

We have special hours for the holidays.

Holiday hours

COVID-19: Policies and Procedures. Learn more.



Visit our Guest Services Centre, located near the Food Court, and we’ll help you make the most of your visit. Our friendly staff are available to answer all of your questions and provide you with a variety of complimentary services. Just call 250.383.0541, Text Us at 250.800.6100 or pop-in and say hello!




Note: With the health and safety of our customers in mind, this service is suspended until further notice.

We have an abundant supply of toddler strollers – for use by children up to 40 inches tall. One double-header toddler stroller is also available for use by children up to 40 inches tall. Your young infant will be very comfortable in one of our two carseat-accomodating strollers strollers.
Strollers are a complimentary service provided by Mayfair and are available at Guest Services. Please note we do require photo identification.


Conveniently located in the Food Court, this barrier-free washroom facility for parents and children offers a private breast-feeding area and a change table. Change tables are also located in both the men's and women's washrooms.


Note: With the health and safety of our customers in mind, this service is suspended until further notice.

Pick up your high chair for infants in our Food Court.


Forget to bring a diaper? Need a wet wipe? When you have young children with you, visit Guest Services, we can help make it easier.


Any lost children will be supervised until the parents have been located. Parents who have lost their child in the shopping centre may come to Guest Services for assistance.



Mayfair has over 2,040 parking stalls for your shopping convenience. Main level parking is available off Blanshard St. or Finlayson St. Rooftop Parking is accessible from Tolmie St., Finlayson St., and Douglas St. Our Underground Parking is accessible from Finlayson St. and Douglas St.

Pick-up and Drop-off is located in the lay-by along Douglas St.


Barrier-free parking is located at every major entrance on all parking levels.

Electric Vehicle Charging Station

The ChargePoint Electric Vehicle charging station is located in the lay-by area off of Douglas St.

More Services

Visit or contact Guest Services for information on:

  • Store events & merchandise
  • Tourism
  • Mayfair employment opportunities

Portable phone chargers available at Guest Services

Free rentals of wheelchairs are available while shopping at Mayfair Shopping Centre.

Coat & parcel check avaialble at Guest Services.

Lost or found something during your visit? Be sure to contact our Guest Services kiosk.

  • Courtesy iPads
  • Gift wrapping
  • Local magazines
  • Transportation assistance
  • First aid